Purpose

The Midas Solutions group of entities is responsible for the collection and safeguarding of personal information, which is covered by this Policy. This Policy is also integrated into the terms of use of Midas Solutions’s websites.

Collection of information

As part of its normal business operations, Midas Solutions (“the Company”) gathers personal information that is necessary or directly linked to its operations. The definition of “personal information” corresponds to the definition given in the Privacy Act 1988 (“the Act”). It typically refers to information that can be used to identify an individual, such as their name, address, phone number, email address, profession, or occupation. If the data that has been collected allows for personal identification or can reasonably identify an individual, it will be considered personal information.

The Company strives to gather only pertinent information for its intended purpose and avoid prying into personal affairs to an excessive degree. Its websites and services, which are administered by third parties on behalf of the Company, are designed for adult users and corporate entities interested in the Company’s offerings. They are not intended for minors, and the Company has no intention of knowingly collecting or retaining personal information from children under the age of 13.

The following information may be collected by the Company:

Name

Mailing or street address

Email address

Telephone number

Facsimile number

Age or birth date

Education and qualifications

Profession, occupation or job title

Information in relation to a person’s vaccination status

Details of purchased products or services and any additional information required for their delivery or to address queries.

Personal information provided directly or indirectly through the Company’s websites, online presence, social networking services or representatives.

Information obtained through customer surveys or visits.

The Company may collect personal information directly from employees and other individuals, except where consent has been given for third-party collection, or it is legally permitted or impractical to do so. The Company may obtain personal information through various means such as the use of its website or IT systems, conversations, applications or contracts, and written or oral communication. The Company may also collect personal information from third-party sources such as credit reporting agencies, law enforcement or government entities.

The Company expects employees and others to ensure the accuracy and truthfulness of their personal information. The Company may record public IP addresses to analyze trends, manage the website, track user movements, and obtain general demographic data.

Purpose for collection of information

The information that may be collected by the Company includes the details of products or services purchased, as well as any necessary information for delivery or resolving inquiries. Personal information may be directly or indirectly provided through the Company’s online presence, representatives, or social networking services. The Company may also gather information through customer surveys or visits. The Company may obtain personal information directly from employees and other individuals, or from third-party sources such as credit reporting agencies, law enforcement or government entities, as permitted by law or where practical. The collection methods may include the use of the Company’s website or IT systems, conversations, applications or contracts, and written or oral communication. The Company expects that employees and others will provide accurate and truthful personal information. Public IP addresses may be recorded by the Company for trend analysis, website management, user tracking, and demographic purposes.

Security

The Company will take reasonable measures to safeguard personal information against loss, misuse, unauthorized access, modification, or disclosure. However, unauthorized access cannot be completely ruled out.

Personal information may be stored in physical or electronic form, including on servers, computers, and at various physical locations. The Company may engage third-party providers to host electronic data, including personal information, on its behalf. When disclosing personal information to third parties, the Company will take reasonable measures to ensure compliance with Privacy Act requirements.

As the Company’s website and related services are connected to the internet, and the internet is inherently insecure, the Company will make every effort to secure the transmission of information submitted to the Company online. The Company will use reasonable measures to prevent the interception of information transmitted over the internet. However, the Company cannot be held accountable for security breaches outside its control. The Company adheres to appropriate security standards and frameworks for all IT systems.

Marketing

The Company assumes that employees and other individuals consent to the disclosure of their personal information for marketing purposes. The Company may send direct marketing communications and provide information about its products and services that may be of interest through various means such as phone, letter, or email, in accordance with applicable marketing laws like the Spam Act 2003 (Cth).

If an individual expresses a preference for a specific communication method, the Company will try to use that method whenever feasible. Moreover, an individual can opt-out of receiving marketing communications from the Company by contacting the Company using the details provided below. The Company does not share personal information with other organizations for direct marketing purposes.

The Company also uses social networking services such as Twitter, Facebook, and LinkedIn to engage with the public regarding its operations. When an individual communicates with the Company using these services, the Company may collect personal information but only uses it to communicate with the individual and the public. The social networking service will also handle personal information for its own purposes and has its privacy policies, which can be accessed on their websites.

Accessing and correcting information

Individuals can access and request a copy of their personal information held by the Company, as well as request changes or removal of any inaccurate, outdated or irrelevant information. Requests for access or correction should be directed to the Privacy Officer, as outlined below, and the Company will respond in accordance with applicable law. For security purposes, identity verification may be required.

If there are any questions or concerns regarding the protection of personal information or for further information on the Company’s Privacy policy, individuals may contact the Privacy Officer at the following contact details:

Privacy Officer:

Midas Solutions:

Telephone: (04) 0265 7751

Website: www.midassolutions.com.au

Email: privacy.officer@midassolutions.com.au